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this is madkat. communications' policy hub. from terms of use to privacy policy, cookies and all that jazz. 

01

terms of use. 

These terms of use govern the website 

www.madkatcommunications.com (the Website) and the activities of madkat. communications GmbH (i.e., limited liability company). They explain our privacy policy, your rights when using our services, our rights, and the rules we set out for our website users.

 

By visiting our Website, you agree to these terms of use (Terms of Use).

 

We reserve the right to change, modify, add or remove portions of these Terms of Use at any time. You should check these Terms of Use periodically for changes. By using the Website after we have posted any changes to our Terms of Use, you agree to accept those changes, whether or not you have reviewed them.

  • These Terms of Use apply to your use of the Website which is owned or operated by madkat. communications GmbH (madkat.), as well as to every service and feature offered on this Website, including but not limited to the published articles covering information about madkat. and the services offered.

  • We are committed to protecting your privacy. All personal data that we collect from you will be processed in accordance with our privacy policy below.

    Please review at your leisure – why not now? After all, you confirm that when using this Website, you consent to your personal data being used and processed in accordance with our privacy policy.

  • To become a client, you first book a discovery call for the services and features offered on our Website which you wish to use. After the discovery call, if you wish to retain our services, we will send you the contract for the specified services. Once the contract is signed by both you and madkat., the fees and terms specified for the selected services and features will apply.

  • We promise not to contact you without your approval. If you have given us your approval, we may send out newsletters and other types of mail, for direct marketing or other purposes, via email, social media channels and other means to our users and commercial partners who subscribed to those services.

  • As a condition of using our Website, you agree not to use the Website for any purpose that is unlawful or prohibited by these terms, or any other purpose not reasonable intended by madkat. By way of example, and not as a limitation, you agree not to use the Website (including any services or features offered on this Website) to:

     

    • email or otherwise transmit any materials that are unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, pornographic, libelous, hateful, or racially, ethnically or otherwise objectionable (and madkat. has sole discretion to define what crosses those boundaries);

    • email or transmit any material that infringes any copyright or other right of any person;

    • impersonate any person or entity, including, but not limited to, any user of this Website, a director or affiliate of madkat., or any other person or entity, or falsely state or otherwise misrepresent your affiliation with madkat. or our commercial partners;

    • to communicate with madkat. directors or third parties in an abusive or offensive manner

  • Unless otherwise specified, we grant you a non-exclusive, non-transferable, limited right to access, use and display this Website and the materials provided hereon for your personal, non-commercial use, provided that you fully comply with the provisions of these Terms of Use. You acknowledge that this Website contains information, photos, video, text, graphics, creative suggestions, messages, comments, feedback, ideas, notes, drawings, articles and other materials (collectively, Content) that are protected by copyrights and/or other proprietary rights, and that these rights are valid and protected.

     

    All Content is copyrighted under applicable copyright laws, including Swiss copyright laws (and, if applicable, similar laws in other jurisdictions), and we own a copyright in the selection, coordination, arrangement and enhancement of such Content. All trademarks appearing on this Website are trademarks of their respective owners. Our commercial partners such as suppliers and other third parties may have further proprietary rights in the Content on this Website.

     

    "madkat. communications” is the trade name and service mark of madkat. GmbH.

     

    You may not, in particular, modify, publish, transmit, distribute, perform, participate in the transfer or sale, create derivative works of, or in any way exploit, any of the Content, in whole or in part. When Content is downloaded to your computer, you do not obtain any ownership in such Content. Modification of the Content or use of the Content for any other purpose than the use of this Website, including, but not limited to, use of any Content in printed form or on any other website or networked computer environment is strictly prohibited unless you receive our prior written consent.

  • We do not guarantee any accuracy, availability, functionality or freedom from viruses of this Website. At our sole discretion and without prior notice or liability, we may discontinue, modify or alter any aspect of the Website, including, but not limited to, (a) restricting the time the Website is available, (b) restricting the amount of use permitted, and (c) restricting or terminating any user's right to use the Website.

     

    These Terms of Use apply only to this Website, and do not extend to the websites of any other person or entity. We may provide, or third parties may provide, links to other websites. You acknowledge and agree that we are not responsible for the availability of such external sites, and do not endorse (and are not responsible or liable for) any content, advertising, products, or other materials on or available from such websites. You further acknowledge and agree that, under no circumstances, will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, advertisements, services, products or other resources available on any other website (regardless of whether we directly or indirectly link to such content, advertisements, services, products or other resources). You should direct any concerns with respect to any other website to that website's administrator or webmaster.

    Further, we do not provide any guarantees of any kind with regard to any contents and materials on this Website.

  • Any liability by madkat. GmbH, or any of our affiliates, is hereby excluded to the extent such exclusion is permitted by law.

  • These Terms of Use are governed by the substantive laws of Switzerland. To the extent a choice of forum is permissible, the courts of Bern are exclusively competent for any and all disputes arising out of or in connection with these Terms of Use or in connection with the use of this Website.

  • If any provision of these Terms of Use shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. 

02

cookies.

We have a straightforward cookie strategy in place. You can rest assured that your personal information is safe with us and will be treated with respect and in full alignment with this policy.

 

Wix uses cookies for important reasons, such as providing a great experience for our visitors and users, monitoring and analyzing the performance, operation and effectiveness of the Wix platform and ensuring that our platform is secure and safe to use. 

We predominantly rely on essential cookies, but some of the third-party applications (like Wix Bookings and Google Analytics) also rely on performance cookies to work smoothly. 

  • Essential cookies are automatically placed on your computer or device when you access a website or take certain actions on a website. These cookies are used only to transmit the data online and are strictly necessary to make a website operational. Examples of essential cookies include:

    • Session cookies that keep users logged in as they navigate the website

    • Persistent cookies that save customized preferences for the users

  • These are all the other kinds of cookies that do not fall under the definition of essential cookies. Non-essential cookies and other technologies are only placed on your device if you have given consent to do so. Performance cookies monitor website performance and collect anonymous data on how visitors use a website. Examples of non-essential cookies include:

    • Cookies left by analytics tools such as Google Analytics ("performance cookies" monitor website performance and collect anonymous data on how visitors use a website)

    • Advertising trackers such as Facebook Pixel

    • Cookies left by any third-party widgets (like Wix Bookings) or embedded content

03

privacy policy. 

Like most websites do, we collect a bit of data about user experience in order to provide optimal communications and personalized services. When you or other clients request services from us, we process your information securely to provide these services to you in the best possible way.

 

We have a straightforward privacy policy and cookie strategy in place. You can rest assured that your personal information is safe with us and will be treated with respect and in full alignment with this policy.

 

This privacy policy governs our website:

 www.madkatcommunications.com (the Website). The policy explains how we collect information about you from our Website, how we process, use and protect that information, and the choices you have concerning the use of that info.

  • This version of our privacy policy takes effect on 23 February 2023. 

     

    We may amend this privacy policy from time to time. We will post any changes to this privacy policy here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this privacy policy on a regular basis. By using the Website or any of our services and features that we provide on our Website, you agree to the terms of this privacy policy.

     

    Please remember that this privacy policy applies only to information collected by our Website. We are not responsible for the privacy practices of websites that are operated or owned by third parties.

     

    madkat. communications GmbH, a limited liability company of Switzerland (company number pending), is the operator of the Website and therefore responsible for the collection, processing and use of information about you and the compatibility of that data processing with Swiss law.

     

    That means that we observe the statutory provisions of the Federal Data Protection Act (Bundesgesetzes über den Datenschutz DSG), the Federal Data Protection Act (Verordnung zum Bundesgesetz über den Datenschutz VDSG), the Telecommunications Act (Fernmeldegesetzes FMG) and, if applicable, other data protection provisions, in particular the General Data Protection Regulation of the European Union (EU-GDPR).

  • We are committed to protecting your privacy. All personal data that we collect from you will be processed in accordance with our privacy policy below.

    Please review at your leisure – why not now? After all, you confirm that when using this Website, you consent to your personal data being used and processed in accordance with our privacy policy.

  • We receive, collect and store any information you enter on our website or provide us in any other way.

     

    In addition, whenever you visit our Website, we collect log data that includes your device’s Internet protocol (IP) address, browser version, the time and date of your visit, and other statistics on session information. Think page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

     

    We also collect personally identifiable information (including name, email, communications); comments, feedback, service reviews and recommendations.

  • The reason for collecting and processing this information is threefold: to enable the use of our Website (establishment of connection), to ensure the security and stability of the system and – last but not least – to optimize our Website for the best user experience possible.

    Specifically, we collect data for the following purposes:

    • to provide and operate the Website;

    • to provide our users with technical support if necessary;

    • to be able to contact our users with general or personalized service-related notices and promotional messages;

    • to create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services; 

    • to comply with any applicable laws and regulations.

     

    Furthermore, in case of attacks on the network infrastructure of the Website, the IP address will be evaluated to help us understand where the attacks may have come from.

  • Our company Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to share our services with you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

  • When you visit our Website, you have a few options of how to contact us. One option is to use the available contact form. Entering the following personal data is mandatory and marked as such:

    • first and last Name

    • email address

    • the topic you wish to address

     

    Not providing this information may hinder the provision of our services. Other information is optional and does not affect the use of our website.

     

    You can also subscribe to our email newsletter on our website. This option appears when you book a discovery call. As part of booking a discovery call, the following data must be provided:

    • first and last name

    • email address

    • company name

    • number of employees

    • industry

    The above data is necessary for data processing. In addition, you can voluntarily provide additional data (for example, your country of residence). We process this data exclusively to personalize the information and offers you will receive and to better align our newsletter with your interests. You can unsubscribe at any time by clicking on the designated link in the newsletter.

     

    We use this data to answer your contact request or booking as best as possible and in a personalized way. 

    As for how we go about contacting you, we may contact you to notify you regarding your contact request or booked service, to troubleshoot problems with your booked call, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Terms of Use, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, social media message channels, and postal mail.

  • We value your trust in providing us with your personal information, so we use  appropriate technical and organizational security measures to protect the information that we store about you against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with developments in technology. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

    Our Website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  • Cookies are more than just baked goods. They are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

    Our website uses these cookies to gather info and to improve our Website. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some parts of our Website. Mostly, our cookies are the essential kind. However, if you want to know more about our kinds of cookies, peruse the dedicated section below. 

  • On our Website we use various so-called tracking tools. These tracking tools will monitor your browsing behavior on our website. This monitoring is undertaken for the purpose of continuous optimization and needs-based design of our Website. In this context, pseudonym-based usage profiles are created and small text files stored on your computer (cookies) are activated.

  • The Website uses the following social media plug-ins:

    • LinkedIn

    • Facebook

    • Instagram

    • Tiktok

     

    If these plug-ins are activated, your browser will establish a direct connection with the servers of the respective social network as soon as you access our Website. The content of the plug-in transmits via the social network directly to your browser and is incorporated by your browser into the Website.

     

    Further information can be found in the respective privacy statements of each social media channel.

04

design mentions.

We would like to recognize the following people for their contributions to our website. Our heartfelt thanks goes out to: 

Barbara Müller of brandlove (graphic design)

Daniela Constantini at Daniela Constantini Photography (portraits)

Manuela Leuenberger (animation)

Nicole Verbeek of PFEFFER/VERBEEK (styling)

Working with you is simply fabulous. And spontaneous! 

05

imprint.

This website is owned and operated by madkat. communications GmbH of Bern, Switzerland. 

Primary contact address:

madkat. communications
hello@madkatcommunications.com

Swiss register of commerce & VAT:

  • Registered company name: madkat communications GmbH 

  • Company number: CHE-304.248.227

  • Cantonal Register of Commerce: Canton of Bern

  • Value added tax number: pending

everything you never really wanted to know but probably should anyway

any queries or comments, please get in touch. 

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